This study investigates the applicability of Total Quality Management (TQM) to highway operations functions in a truck battalion. Although the Army's senior leadership has embraced the use of TQM, it has been used primarily at the installation...
This thesis identifies the customer service attitudes between the United States Army Information Systems Selection and Acquisition Agency (USAISSAA) and program managers to better understand how to implement Total Army Quality (TAQ) in this agency....
The United States' All-Volunteer Force (AVF) is embroiled in the longest ground combat power intensive conflict in its history. The Army's massive need for Soldiers has placed so much strain on the Army recruiting system that at times recruit...
This study investigates causes of the so-called "Quality Enlistee Controversy" to determine why United States Army Recruiting Command (USAREC) data predicting quality of and success for enlistees in the All-Volunteer Army (AVA) seems to be...
This thesis investigates the effect the National and Community Service Act of 1993 will have on the Army's ability to acquire high-quality soldiers. The research shows that the Act of 1993 will attract one-third of the high-quality youth who had...
The U.S. Army's ability to meet current demands for land combat power in the execution of the National Military Strategy has reached a critical stage. For the first time the All-Volunteer Force must sustain a lengthy conflict with significant...
The purpose of the monograph is to explore the trends in retention during the last fifteen years during an era of persistent conflict. Frequent deployments influence soldiers' retention decisions. Based on extensive research from surveys, focus...
This exploratory study attempted to estimate how the issues of cost and quality would be affected by employing an online solution as one method of accomplishing the Army ROTC military history requirement. Background on the Army ROTC program and the...
The unpredictable global, regional and national security environment will require capable institutions and competent leaders to address future challenges. The Republic of Albania now finds itself a more secure NATO member country standing between...
This study investigates the applications of aviation maintenance data used with the data analysis tools of Total Quality Management (TQM). This is a case study using the aviation maintenance data produced at Helicopter Anti-Submarine (Light) Three...
This thesis researches the theory of a "hollow force" that described the U.S. Army after the Vietnam War and determines if the theory applies to the Army today. The theory describes the conditions of a "hollow force" through seven factors: low...
This study examines the value of the high school graduates as a quality indicator for identifying young men for enlistment in the Armed Forces. The primary interest of the study is directed toward the young men who would be able to successfully...
The purpose of this thesis is to determine how basic combat individual training should be conducted to ensure that quality training is achieved. This thesis follows a descriptive methodology as it examines pertinent training literature in efforts...
Army Base Operations (BASOPS) are burdened by an aging infrastructure and smaller workforces. Increases in operations tempo and less funding make installation management more challenging. To provide guidance in execution of the BASOPS mission, the...
In 2001, the Command and General Staff College (CGSC) shifted away from a selection process for Army Majors to attend Intermediate Level Education (ILE) of Professional Military Education (PME). Providing this education across the field invests in...
The purpose of this study is to analyze some basic theoretical concepts of quality assurance and to discuss the responsibilities of the manager for the proper application of such concepts to a successful quality assurance program. This paper...
This paper analyzes the U.S. Army process for recruiting and training soldiers to determine if Army Transformation is properly geared toward manning the Objective Force. The study begins by analyzing the nature of the battlefield of 2020 in order...
The U.S. military's system of duplicative and competitive active duty recruiting contributes to and perpetuates the failure of DOD-wide recruiting efforts. Given the significant changes in the U.S. economy, and the relinquishment of market-share by...
Quality of life is an important factor in ensuring that the Army is able to attract and keep quality Soldiers in the Army. Quality of life is the one biggest factor which influences a Soldier's decision to reenlist or leave the Army. Because of...
Human intelligence (HUMINT), which is the oldest of the intelligence disciplines, has through the course of the twentieth century, been less emphasized by the U.S. Army relative to the technical disciplines of signals intelligence (SIGINT) and...